Contact
How to reach support, and what to include so we can help quickly.
Write to support@example.com, or use the chat button when it is shown.
What to include
- The email you sign in with.
- The account (the name on the dashboard card) and, for a trade, the symbol and time.
- For a payment: the checkout page link and the transaction hash.
Before you write
Most questions are answered in the other articles here and in the rules. Breach and payout decisions name the rule involved and can be appealed within 14 days.