Account security

Sign-in codes

We never ask for a password. Each sign-in sends a 6-digit code to your email. Never share that code: our staff will never ask for it.

Your payout wallet

Payouts only go to the wallet saved on your account. Check every character of a new address against your wallet app; the confirmation shows the address in groups to make that easier. Changing the wallet starts a 24-hour cooldown before payouts, so a stolen session cannot redirect a payout straight away.

One person, one set of accounts

Your accounts are yours alone. Letting someone else trade them, or trading someone else's, is a prohibited strategy and can end the account.

If something looks wrong

Sign out (top right of every page), then contact support (see Contact) with the time and what you saw.